Storage and Packaging
What is included in my Bōndia packaging?
Our Bōndia™ packaging is designed to be streamlined, reusable, and sustainable, while still protecting Bōndia’s live probiotic cultures. In each Bōndia package you will receive a product insert containing information on usage, storing as well as our
How do I properly use Bōndia's packaging?
Here’s how to properly use Bōndia's packaging system step by step:. Store your sealed pouches. When your shipment arrives, place the sealed insulated pouches in the refrigerator. Room temperature is safe for short periods and up to 3 months, but refr
How can I store Bōndia when I'm traveling?
For travel, fill the small bottle with however many capsules of Bōndia™ you’ll need and take it with you. The bottle is designed to fit easily into a bag or travel kit so your routine can stay consistent wherever you are. Bōndia will retain its integ
Do I have to refrigerate my Bōndia?
Bōndia™
If I lose one of my empty Bōndia bottles, can I get a new one for free?
Yes, if you lose one of your empty Bōndia™ bottles, we’ve got you covered. Email our customer support at [email protected] and we’ll ship you a replacement set with both the large and small aluminum bottles free of charge so you can continue your rou
My package came without ice packs, is my Bōndia still good?
Bōndia™will retain its integrity for up to 90 days when stored at room temperature. If you live in a colder climate during the winter months we may ship you order without ice packs to reduce waste. We will resume ice-packing your Bōndia when temperat
My package came with melted ice packs, is my Bōndia still good?
Bōndia is manufactured and designed to retain its integrity for up to 90 days when stored at room temperature. During the shipping process, packages are generally not exposed to direct sunlight for extended periods, and the ice packs are designed to
Can I recycle the ice packs?
Our Bōndia™ ice packs are designed to be effective and environmentally responsible, giving you peace of mind and convenience. The gel inside is plant‑based and non‑toxic. It can safely be poured down the drain with no negative environmental impact. T
What material is the bottle made out of?
The bottle is made of durable aluminum, which is widely used in food and beverage packaging. To prevent direct contact with our capsules, a food-safe, non-BPA coating is applied to the interior surface of the aluminum bottles. It’s designed to be reu
What is the purpose of the aluminum bottle?
The reusable aluminum bottle is designed to be your primary storage and daily-use container for Bōndia. Its purpose is to:. Store your capsules after opening a pouch (each month, you transfer one pouch into the large bottle). Protect the product whil
Are the aluminum bottles reusable?
Yes, the aluminum bottle is designed to be reused for each refill package of Bōndia you receive.
How do I clean the aluminum bottles?
The aluminum bottles are designed to be low-maintenance and easy to keep clean. To clean them, you can wash the bottle with warm water and mild soap, then rinse thoroughly to remove any residue. After washing, it’s best to let the bottle air dry comp
How long can I wait to put my Bōndia from the insulated pouch to the tin?
You can keep Bōndia in the sealed insulated pouch at room temperature for up to 3 months, so there’s no immediate rush to transfer it. That said, once you’re ready to start using a month’s supply, it’s best to open the pouch and transfer the capsules