My package came with melted ice packs, is my Bōndia still good?Updated 2 months ago

Bōndia is manufactured and designed to retain its integrity for up to 90 days when stored at room temperature. During the shipping process, packages are generally not exposed to direct sunlight for extended periods, and the ice packs are designed to help regulate the temperature so it does not exceed normal room conditions. If you believe your package has been exposed to beyond room temperature conditions, email us at [email protected] and one of our customer service agents will assist you.